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FA Remote Processing
Job Description: Assist financial aid offices with the completion of verification, R2T4, packaging/awarding, Direct Loan processing, or other financial aid tasks. All consultants work remotely and access the school’s mainframe and imaging system though a Virtual Machine, VPN connection, or ProEd’s proprietary ProVerifier+ software. Day and evening positions available.
Requirements: All consultants must pass a criminal background check conducted by ProEd. Bachelors’ degree required. Minimum of 5 years’ experience working in financial aid. Consultants must pass an assessment process to determine the level of proficiency in completing assigned work before engagement. Training on specific school systems will be provided.
Compensation: The consultant will be paid based on the number of transactions completed not on an hourly basis. All consultants are hired as independent subcontractors and must complete the subcontractor agreement and background check prior to beginning work.
Equipment & Supplies: Minimally, the consultant will need a computer with Core i3 processor, 8GB of RAM, 120GB Hard Disk Drive, Microsoft Windows 10 or newer operating system, Microsoft Office 2010 or newer (Microsoft Word and Excel), and a secure broadband Internet connection. The consultant is responsible for obtaining any needed equipment or office supplies. If engaged, ProEd will provide the consultant with an email account and required software to access school systems.
Call Center Representative
Job Description: Assist financial aid offices by answering phone call and e-mail inquiries from students and parents concerning their specific financial aid questions. This position requires you to dedicate a consistent number of hours per day to answer phones and respond to e-mails.
Requirements: All consultants must pass a criminal background check conducted by ProEd. A general knowledge of financial aid is required. Communication Consultants will be given scripts for answering general questions, but will also have “view” access to our client college financial aid systems so that specific questions can be answered for the student/parent. Training on specific school systems will be provided.
Compensation: The consultant will be paid based on the number of contacts completed not on hours worked. This is a performance based position and you are compensated based on your productivity. All consultants are hired as independent subcontractors and must complete the subcontractor agreement and background check prior to beginning work.
Equipment & Supplies: Minimally, the consultant will need a computer with Core i3 processor, 8GB of RAM, 120GB Hard Disk Drive, Microsoft Windows 10 or newer operating system, Microsoft Office 2010 or newer (Microsoft Word and Excel), and a secure broadband Internet connection. The consultant is responsible for obtaining any needed equipment or office supplies. If engaged, ProEd will provide the consultant with an email account and required software to access school systems.
To apply, go to https://www.proed.org/careers-with-proeducation-solutions. |
